Politique d’expédition

Here is your updated Shipping Policy for Bon'achat with:

  • ✅ Delivery time changed to 24–72 hours

  • ✅ The sentence about additional shipping charges removed

Shipping Policy

Last Updated: February 11, 2026

At Bon'achat, we are committed to delivering your orders quickly and securely. Please review our shipping policy below.

1. Order Processing Time

  • Orders are processed within 24–48 hours after confirmation.

  • Orders placed on weekends or holidays may be processed the next business day.

  • You will receive confirmation once your order has been shipped.

Bon'achat reserves the right to cancel or delay orders in case of incomplete information or suspected fraud.

2. Delivery Time

Estimated delivery time: 24–72 hours, depending on your location.

Delivery times may vary due to:

  • Remote areas

  • Courier delays

  • High-demand periods

  • Force majeure (unforeseen circumstances)

Bon'achat is not responsible for delays caused by third-party shipping companies.

3. Cash on Delivery (COD)

For Cash on Delivery orders:

  • Please ensure your phone number and address are accurate.

  • You must be available to receive and pay for the order at delivery.

  • Repeated refusal of orders may result in order cancellation or restriction from future purchases.

4. Shipping Fees

Shipping fees (if applicable) will be displayed at checkout before order confirmation.

Shipping fees are non-refundable unless the return is due to our error (wrong or defective item).

5. Failed Deliveries

If a delivery attempt fails due to:

  • Incorrect address

  • Unreachable phone number

  • Customer absence

The order may be returned to us.

6. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos or video evidence.

We will review the issue and provide a replacement or refund according to our Return & Refund Policy.